Question 1

I am staying at a different camp, why have I been told to arrive at Hasan Group parking?

Accepted Answer

Due to the remote location of Hasan Luxury Camp 2, Shaheen Luxury Camp and Mirage Desert Camp, you will be asked to arrive at Hasan Group parking. This is a location just outside of Hasan Zawaideh Camp that has been purposed for our guests to leave their cars overnight.

From here, you will be taken by Jeep to your camp, free of charge, and returned the next day.

Question 2

Why have I been offered a stay at a different camp?

Accepted Answer

There are times where we may offer you a stay at an alternative camp. This can be down to a number of reasons, such as unexpected issues with your allocated room, however it could also be suggested to accommodate our aim to keep all groups and parties in the same area, rather than splitting them.

Even though you might be asked to stay at a different camp, we would like to assure you that all of our camps are at the same high standards.

Question 3

Do the camps have Wi-Fi?

Accepted Answer

Yes. All of our camps have free Wi-Fi in all common areas, around camps and in the tents.

Question 4

Are there private bathrooms at camp?

Accepted Answer

Yes. All of our tents have private bathrooms.

Question 5

Is there access to hot water?

Accepted Answer

Yes. We have access to hot water across our camps.

Question 6

Can I bring children to your camps?

Accepted Answer

Of course. We welcome guests of all ages to our camp. If an extra bed is required, please get in touch.

Question 7

What type of plugs do you take?

Accepted Answer

The majority of our tents have multi purpose plugs that fit a combination of plug types, however, if you do find yourself short on charge without an option, we can assist at reception.

Frequently Asked Questions